Sign in with Apple is the only way into Red Tent PMDD—there is no separate app username or password. Use this article for the welcome-screen sign-in flow, the iCloud requirement, and fixing Apple Account problems on your device.
What you need before signing in
- Apple ID signed in on this device—check Settings → Apple Account.
- iCloud available for that Apple ID. Red Tent checks CloudKit account status before showing Sign in with Apple.
- Internet connection when the app cannot determine your Apple account status.
🔒Cycle, symptoms, and journal entries sync through your private iCloud after sign-in—they are not stored on Red Tent servers. Optional research sharing is separate and revocable later in Settings.
Sign in on the welcome screen
01
Open Red Tent PMDD
On launch, a splash screen appears while the app checks whether you are already signed in.
02
Welcome screen
When you are not signed in, you see the Red Tent wordmark, tagline, and Continue with Apple when iCloud is available.
03
Requires Apple ID and iCloud
Footnote text under the sign-in area confirms both are required before you can proceed.
04
Continue with Apple
Tap the welcome-screen button to open Apple's authorization sheet. If you cancel, you return to the welcome screen with no error alert.
05
Apple authorization sheet
Complete Apple's sign-in flow. The app verifies iCloud is still available, then shows a syncing progress screen.
06
Initial sync
Wait for the first CloudKit import to finish—Home does not open instantly. New users continue to legal consent; returning users land on Home.
First-time sign-in continues to Terms and Privacy acceptance before you use the app. See Accepting Terms and Conditions.
How we protect your data
01
How we protect your data
Tap this link on the welcome screen to open the privacy explainer sheet titled How we keep your data private.
02
Stays in your iCloud
Cycle, symptoms, and journal entries sync through your private iCloud — never our servers.
03
No PII on our side
We never see your name, profile information, or health data. Premium server features run on anonymized identifiers.
04
Got it
Tap to dismiss the sheet and return to sign-in.
For full privacy and legal framing, see Legal & Privacy in Settings and Privacy and legal.
If Sign in with Apple doesn't appear
When CloudKit reports that iCloud is not ready, the welcome screen shows a status message and Open Settings instead of the Sign in with Apple button.
- No Apple Account — You need to sign in to your Apple Account in the device Settings before using Sign in with Apple.
- Restricted — iCloud account access is restricted (e.g., parental controls). Sign in cannot proceed.
- Temporarily unavailable — iCloud account is temporarily unavailable. Please authenticate your Apple account and try again.
- Could not determine — Could not determine Apple account status. Check your internet connection.
01
Open Settings
Tap Open Settings on the welcome screen. This opens the device Settings app—not a guaranteed deep link to Apple Account.
02
Sign in to Apple Account
In Settings, sign in to your Apple Account or resolve the iCloud issue shown in the status message.
03
Return to Red Tent PMDD
Switch back to the app. Red Tent re-checks iCloud when the app becomes active; Sign in with Apple appears when status is available.
✦You stay on the welcome screen until sign-in succeeds—there is no back navigation away from welcome, only forward through Apple's sheet or fixing your Apple Account in Settings.
When something goes wrong
- Cancel Sign in with Apple — return to the welcome screen with no alert.
- Authentication Failed — generic alert for non-cancel failures. Tap OK and try Sign in with Apple again.
- Account Setup Failed — alert if creating your user record after sync fails. Tap OK and retry sign-in.
- iCloud drops while signed in — the app signs you out for data safety. Sign in again when iCloud is available.
- Other sync or iCloud alerts during sign-in — follow the on-screen message; sign-in stays blocked until iCloud is available again.
Already signed in?
If you previously signed in and your Apple ID session is still valid, the app skips the welcome screen on launch, waits for any needed CloudKit sync, and opens Home directly.